For the best understanding, you may want to watch the full video tutorial before starting.
Adding staff accounts allows you to securely delegate specific tasks to team members by assigning them roles with appropriate access levels.
Steps: Inviting a New Staff Member
In the Redshop dashboard, go to Settings.Click on Staff Account.Click the Add Staff button.Fill in the required details:Staff NameStaff Email
Select the role for the staff member (e.g., Admin, Manager, or Staff).Click Send Invite.The system will send an invitation link to the staff member's email, which they must click to activate their account and access the dashboard with the assigned limitations.
Staff Roles and Access
Redshop provides three defined roles with varying levels of access:
Role | Access Level Summary |
Admin | Full access to the entire dashboard and all settings. |
Manager | Has broad access but is restricted from accessing domain settings and certain other specific parts of the system. |
Staff | Limited access; can only manage orders and place new orders. |
Tips
Security: Always assign the role with the minimum necessary permissions to maintain control over sensitive business settings.
Onboarding: Ensure new staff members check their spam/junk folder for the email invitation link.